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Mission Statement
Ceriplex is a brand new player in the enterprise managed servers
market, offering a new generation of affordable, high quality, fully
managed servers. We are very proud of our support team who, with
many years of experience in hosting and server management, can assure
you that all your needs will be taken care of twenty-four hours
a day.
Our server administrators constantly keep our servers up to date,
and strive to maintain the absolute highest possible uptime. This
team monitors our servers and network around the clock.
Our customer service team is extremely knowledgeable, particularly
about hosting technology, and provides friendly and helpful support
at all times. They are aided by our datacenter technicians, who
are extremely experienced in troubleshooting hardware issues and
provisioning replacement hardware within 2 hours where necessary.
Whether customer services representatives or server administrators,
we are united by a single goal: to provide you with the very best
managed servers possible.
We believe our philosophy makes us different - our focus is on taking
full responsibility for maximising the availability, performance
and security of your servers, and all CeriPlex staff are encouraged
to be proactive and do as much as possible in your interest, exceeding
your expectations to ensure your long term satisfaction.
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